| Question #1 | What should I pack? |
| Answer: | -comfortable walking shoes
-casual clothing
-sandals, flip flops or slippers for getting around the spa
-wine or other libation (not applicable for day spa guests)
-a good book
-appropriate fitness and outdoor attire
-tote bag
-a bathing suit
-a hair tie
-sunscreen in summer |
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| Question #2 | Can I book more spa treatments or wellness classes once I arrive? |
| Answer: | Guest Services would be happy to help you book additional treatments and fitness programs dependent on availability. We recommend booking prior to arrival. |
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| Question #3 | Are there both men and women that visit your spa? |
| Answer: | Yes, we are a co-ed spa, however, there are separate locker facilities for men and women. |
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| Question #4 | How do I find my treatment room? |
| Answer: | Just go to the spa waiting room 5-10 minutes before your scheduled treatment time and your therapist will come and find you. |
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| Question #5 | Is tipping included or are we responsible for leaving gratuities with each therapist? |
| Answer: | Ste. Anne's is an all-inclusive facility, so you are not expected to tip anyone. |
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| Question #6 | Can someone run into town and purchase some alcohol for us? |
| Answer: | It is our policy not to purchase alcohol on behalf of our guests as we are unlicenced, but you are welcome to bring your own alcohol. |
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| Question #7 | We have treatments until 12:00 pm can we have a late checkout? |
| Answer: | We can get you set up into the locker facilities downstairs and then you won’t have to worry about rushing to leave your room. Check out time from your room is 12:00pm to allow our housekeeping staff to prepare the room for our next guests. |
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| Question #8 | Where can I wear my robe? |
| Answer: | You can wear your robe virtually anywhere! It is customary to wear it to breakfast and lunch, as well as convenient. It is not as popular to wear it to dinner, but if you feel like you want to - go right ahead! |
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| Question #9 | What do I wear to treatments? |
| Answer: | Our therapists are trained in the North American standard of conduct when it comes to dealing with nudity. While some spa treatments are best performed with less clothing, rather than more, every step is taken to ensure discretion, through the use of careful draping. The technician must leave the room while you are undressing, and must give you instruction on how to use our linens to cover yourself. During the course of the treatment, steps are taken to ensure that your privacy is respected throughout the treatment. |
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| Question #10 | Are there any risks involved in having spa treatments? |
| Answer: | Possible side effects of having body work may include delayed onset of muscle soreness, similar to the sensation one would have after a vigorous workout. Inherent in most spa treatments is the possibility of increasing circulation, which mobilizes waste products being stored in the body. This can manifest in a variety of ways. A cold that you have been fighting might be brought out, and you may experience a temporary increase in the symptoms. Usually this will result in you getting over the cold faster than if it were to run it’s natural course. By the same token, menstruation can be accelerated by a few days. Any heat treatments will increase your body temperature and in some cases, your blood pressure. Exfoliating treatments, because they remove dead skin cells, can leave your skin more sensitive to the sun for a few days. |
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