PLEASE NOTE: AS OF AUGUST 31ST, THE SHARE THE SECRET PROGRAM WILL BE DISCONTINUED.
Ten years ago we launched our Share the Secret Program as a way of thanking our guests for spreading the word about Ste. Anne's. I'm writing to you today to let you know that we will be winding this program down and to explain our rationale.
The vast majority of our guests pay with a bank issued credit card and most credit card companies have introduced very popular and flexible rewards programs. These programs are funded by the fees charged by the credit card companies to Ste. Anne's. These fees represent a significant and growing cost to us. The rewards offered through most of these programs can be used towards gift cards and vouchers, which can be used at Ste. Anne's.
Effective August 31st, 2019 accrual of Share the Secret points will stop. However, we will redeem any points that you have accumulated up to August 31st, 2021 toward a day spa or overnight stay. Share the Secret points have no cash value and can no longer be used to purchase Ste. Anne's gift cards.
If you are not sure what your current balance is, please call our reservations line at 888-346-6772 and one of our advisors will let you know what points you have accrued and their value.
Thank you for your continued support and we look forward to your next visit.
Jim Corcoran, Owner and General Manager
Ste. Anne's Spa
Please See below for the original Terms & Conditions
(1) Agreement to Terms. YOU AGREE TO READ CAREFULLY AND TO FOLLOW THESE TERMS AND CONDITIONS BEFORE USING Ste. Anne's Spa Share the Secret Ambassador Program. If You do not agree to these terms and conditions, You may not participate in the Program. Use of the Program signifies Your agreement to the terms and conditions of use set forth below.
(2) Modification of Agreement. Ste. Anne's Spa reserves the right, at its sole discretion, to revise, change, modify, add, or remove any portion of the Share the Secret Ambassador Program or this Agreement, in whole or in part, at any time.
(3) Point Accumulation/Obtaining Rewards. Points accumulate based on Day Spa and Overnight Getaway visits to Ste. Anne's Spa by a registered person on the Share the Secret Ambassador Program or by a friend or family member that has been referred by a registered person on the Share the Secret Ambassador Program. Referred guests must not have visited Ste. Anne's Spa in the past to qualify as a valid referral. Rewards are subject to change without notice and at Ste. Anne's Spas' sole discretion. If a particular reward is not available, Ste. Anne's Spa may in its sole discretion provide a substitute reward.
(4) Reward Expiration. All Redeemed Ste. Anne's Spa rewards must be booked within 365 days from the time of redemption. Rewards that are not booked within 365 days will expire from your Share the Secret Ambassador Program account and will not be reissued.
(5) Right to Change or Terminate the Share the Secret Ambassador Program. Ste. Anne's Spa may change, revise, suspend, or discontinue any aspect of the Share the Secret Ambassador Program at any time or terminate the Program at any time. Ste. Anne's Spa may also impose limits on certain features and services or restrict access to portions of or the entire Program without notice of liability. Ste. Anne's Spa reserves the right, at its sole discretion, to refuse service or cancel membership at any time to anyone.
(6) Unique Account User ID. You must complete the online Share the Secret Ambassador Program registration form in order to receive and use the Share the Secret Ambassador Program Unique Account User ID Number which is necessary to participate in the Program.
(7) Indemnification for Your Breach of Agreement. You hereby agree to indemnify, defend, and hold Ste. Anne's Spa, and all of its affiliates, officers, directors, employees, representatives, agents, successors, assigns, information providers, licensors, and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liabilities and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by You of the Agreement or the foregoing representations, warranties and covenants, including, without limitation, attorneys fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. Ste. Anne's Spa reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, and You shall not in any event settle any matter without the written consent of Ste. Anne's Spa.
(8) NO WARRANTY. THE SHARE THE SECRET AMBASSADOR PROGRAM, INCLUDING ALL CONTENT, SOFTWARE, FUNCTIONS,MATERIALS AND INFORMATION MADE AVAILABLE TO YOU OR ACCESSED BY YOU, IS PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE BY LAW, STE. ANNE'S SPA MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT OF THE PROGRAM OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE THROUGH THE PROGRAM. FURTHER, STE. ANNE'S SPA DISCLAIMS ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. STE. ANNE'S SPA ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM USE OF THE PROGRAM AND ANY ITEMS OBTAINED THROUGH THE USE THE PROGRAM. THE INDEMNIFIED PARTIES SHALL NOT BE LIABLE FOR THE USE OF THE PROGRAM, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN. STE. ANNE'S SPA SHALL NOT BE LIABLE FOR ANY FAILURE OF THE PROGRAM WHICH RESULTS FROM ACTS OR EVENTS BEYOND THE COMPANY'S REASONABLE CONTROL.
(9) NO AWARD OR DAMAGES AGAINST STE. ANNE'S SPA. IN NO EVENT SHALL STE. ANNE'S SPA BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES ARISING OUT OF THE USE OF THE PROGRAM. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION, DAMAGE TO EQUIPMENT, COMPUTER PROGRAMS, OR INFORMATION SYSTEM, OR THE LOSS OF ANY INFORMATION OR DATA.
(10) Lost, Stolen, Damaged cards and Coupons/Unredeemed Reward Points. Ste. Anne's Spa is not responsible for and is not required to replace lost, stolen, or damaged tags or reward coupons, or for unredeemed points; however, these may be replaced at the sole discretion of Ste. Anne's Spa.
(11) Place of Redemption. Share the Secret Ambassador Program reward points may be redeemed at the time of booking, unless otherwise specified, so long as the reward item is available at the location.
(12) Valid User ID#. You must present a valid Share the Secret Ambassador Program Account User ID# to collect reward points. The Account User ID# must be presented at the time of purchase. Points will not be awarded without a valid Share the Secret Ambassador Program Account User ID# or for previous purchases.
(13) Rewards Points Not Redeemable for Cash. Reward points and/or reward coupons may not be redeemed or exchanged for cash.
(14) The Share the Secret Ambassador Program may not be used in conjunction with any other offer or discount, or any other similar program.
Upon the submittal of Your application and agreement to the Share the Secret Ambassador Program Terms and Conditions, You may begin accumulating points and obtaining rewards as follows:
1. Visit Ste. Anne's Spa for a Day Spa or an Overnight Getaway
2. Refer a friend (your friend must be a brand new guest of Ste. Anne's Spa, having never visited Ste. Anne's Spa in the past) to Ste. Anne's Spa for a Day Spa or an Overnight Getaway
3. Participate in member-only deals, on-line offers and more when they're offered via Ste. Anne's Spa e-newsletters
Benefits are as listed below:
1. Each time you visit Ste. Anne's Spa for a Day or Overnight visit Spa you will receive 5 points per $100 spent (after tax) up to a maximum of 75 points.
2. Each time you refer a friend to visit us for a Day Spa (your friend must be a brand new guest of Ste. Anne's Spa, having never visited us in the past) you will receive 5 points within 1 week of their visit.
3. Each time you refer a friend to visit us for an Overnight Stay (your friend must be a brand new guest of Ste. Anne's Spa, having never visited us in the past) you will receive 15 points within 1 week of their visit.
4. Watch for opportunities to earn extra points with member-only deals, on-line offers and more when they're offered via our e-newsletters.
Bonus Reward Point Days:
Share the Secret Ambassador Program gives You the chance to earn free rewards for Your loyalty to the Ste. Anne's Spa brand. An example of a Bonus Reward Point Days reward would be a "Book on a Tuesday in December and receive double Share the Secret reward points" deal. Bonus Reward Points are offered on an individual basis by Ste. Anne's Spa and are subject to change or discontinue at any time with no further commitment to You or the Share the Secret Ambassador Program. Share the Secret Ambassador Program credits will transfer from one month to the next. Share the Secret Ambassador Program credits may not be transferred to any other party.
Please visit us at www.steannes.com/reward-program.html or email us at email@example.com for more information.