Frequently Asked Questions

Have a question about Grafton Village Inn?

You’ll find answers to the most common questions here—from check-in times to local dining recommendations. If you don’t see what you’re looking for, feel free to reach out to our team at 905-349-3156 or info@graftonvillageinn.com. We’re happy to help!

  • What amenities are included in the rooms?

    Each of our accommodations includes the following amenities for your comfort and convenience:
    ✔️ 3-piece bathroom with shower
    ✔️ King or Queen bed (varies by room)
    ✔️ Complimentary WiFi
    ✔️ Smart TV
    ✔️ Robe to use during your stay
    ✔️ Mini fridge
    ✔️ Coffee maker with coffee
    ✔️ Kettle with tea

  • What are the check-in and check-out times?

    Check-in: 4:00 PM
    Check-out: 12:00 PM
    Early arrivals and late check-outs may be available upon request, based on availability.

  • Are children welcome?

    Yes! Children are welcome at all of our accommodations.

  • Can I bring my pet?

    Pets are welcome in the Barton Cottage only. We kindly ask that you inform us in advance if you plan to bring a pet.

  • What is your deposit and cancellation policy?

    At the time of booking, the full cost of your package will be charged to your credit card.
    Cancellations or date changes made more than 7 days prior to arrival will receive a full refund.
    Changes or cancellations made within 7 days will result in a 50% forfeiture.
    Changes or cancellations within 3 days of arrival will result in full forfeiture of the package cost.

    Need to cancel?
    We’re here for you 24/7.

    Call us during regular business hours: 1-905-349-3156
    For after-hours assistance: 1-888-346-6772 ext. 1800
    You’ll receive a cancellation number and email confirmation—please keep it for your records.

  • What is there to do in the area?

    Grafton is a charming village filled with things to explore—from scenic nature trails and historic sites to cozy shops and local restaurants. Whether you’re seeking adventure or relaxation, there’s something for everyone.

    👉 Discover more on our Local Gems page, located in the main menu.

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